Side-by-Side Analysis of the Gartner SOAP Leaders

September 10, 2025

Organizations today are transforming their IT environments by adopting modern automation platforms and moving beyond traditional job scheduling.

Whether the goal is to migrate legacy systems, embrace cloud and SaaS innovation, consolidate complex automation environments, or future-proof core business processes, selecting the right Service Orchestration and Automation Platform (SOAP) is essential for agility, scalability, and risk reduction.

The comprehensive white paper provides vendor comparisons for Workload Automation products that qualify as SOAPs and enable Digital Business Automation (DBA).

  • Broadcom (Automic, AutoSys),
  • IBM (IWA),
  • BMC (Control-M),
  • HCLSoftware (Automation Orchestrator Suite),
  • Stonebranch (UAC), and
  • Redwood (RunMyJobs)

You’ll also receive critical evaluation criteria, and actionable insights for evaluating Digital Business Automation solutions in any sector – manufacturing, retail, healthcare, logistics, education, and beyond.

The analysis goes beyond standard analyst reports to highlight industry-agnostic priorities like security, compliance, integration, user experience, support quality, and total cost of ownership.

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Common Scenarios Driving DBA & SOAP Evaluation

  • Migrating off Mainframes: Shift away from aging and expensive mainframe systems toward distributed, cloud-native, or hybrid environments for agility and cost savings.
  • SaaS Adoption: Embrace SaaS-based SOAPs for elastic scaling and rapid innovation while meeting the strictest compliance requirements.
  • Consolidating Automation Tools: Reduce overhead, unify controls, and eliminate risk by merging multiple legacy schedulers and Workload Automation solutions.
  • Upgrading Legacy Tools: Replace outdated automation platforms to minimize failures, improve integration, and support digital-first business models.
  • Due Diligence & Research: Gather in-depth, independent analysis that goes beyond standard market quadrants – key for regulatory review, board buy-in, and risk management.

Common Scenarios Driving DBA & SOAP Evaluation

While Gartner’s Magic Quadrant for SOAPs is an essential starting point, you need deeper, more nuanced guidance:

  • Migrating away from legacy systems: Updating to distributed, cloud-native, or hybrid environments for flexibility and cost savings.

  • SaaS adoption: Leveraging elastic scaling and robust compliance with modern platforms.

  • Consolidation of automation tools: Reducing operational overhead and risk by unifying multiple schedulers and automation solutions.

  • Upgrading outdated platforms: Streamlining integration, reducing failures, and supporting digital-first strategies.

  • Due diligence and research: Gathering deep, independent analysis for regulatory review, executive buy-in, and risk assessment.

Key Evaluation Criteria for Any Organization

  • Enterprise scalability for diverse automation needs.

  • Cloud-native architecture supporting hybrid and multi-cloud deployments.

  • AI-driven insights and self-healing for proactive management and compliance.

  • User-friendly interfaces for business and IT teams, enabling self-service and low-code automation.

  • Transparent, predictable pricing to control costs and budget accurately.

This guide empowers businesses to ask informed questions and select platforms based on their unique operational requirements – covering compliance, scalability, integration flexibility, roadmap stability, and support standards across every sector.

Chapters Highlighted from the White Paper

Below is the full chapter list from the white paper, enabling targeted access to each major topic explored in digital business automation and SOAP platforms:

Table of Contents:

    • Defining Digital Business Automation (DBA) & SOAPs

    • The Role of Gartner’s Magic Quadrant

    • The Evolution of Digital Business Automation (DBA)

    • SOAPs 3 Key Enhancements to Workload Automation

    • 3 Challenges Implementing DBA Enterprise-Wide

    • The Integration of Emerging Technologies

    • The Critical Role of Self-Service Automation for Business Users

    • Inside the Gartner Leaders: Who’s Dominating the Market

    • Private Equity vs Publicly Traded: Why Ownership Matters

    • Comparative Analysis

    • Broadcom: Automic Automation, Automic SaaS, AutoSys

    • IBM: IBM Workload Automation (IWA)

    • BMC: Control-M

    • Stonebranch: Universal Automation Center

    • Redwood Software: Run My Jobs

    • HCL Software: Automation Orchestrator Suite

    • RMT’s Expert Analysis

    • Evaluating the Leaders: 5 Key Considerations for Business

    • 3 Competitive Edges to Track

    • The 6 Pronged Evaluation Framework

    • Partnering with RMT Will Give You a Competitive Edge

    • 4 Recommendations for CIOs and IT Leaders

    • 5 Questions to Explore During a Consultation

    • 5 Key Takeaways for Enterprises Evaluating DBA Solutions

    • The Future Outlook for DBA and the SOAP Leaders

    • RMT’s Commitment to DBA Excellence and Customer Success

    • Work with the Digital Business Automation Experts.

How to Choose Between the Gartner SOAP Leaders

As industries evolve and automation platforms advance, these considerations remain universally relevant – ensuring the chosen SOAP solution delivers lasting value, improves operational efficiency, and supports regulatory, customer, and market demands in any context.

Download the full guide and explore each chapter to future-proof your automation strategy – wherever your organization operates.

RMT: Expert Guides

Digital Business Automation isn’t something you slap on like a sticker. It’s a journey – and you want someone who knows the terrain. That’s us.

At RMT, we:

  • Help you pick the right platform (no vendor fluff, just facts).
  • Get you up and running without disrupting your business.
  • Train your team so they don’t just use the tool – they master it.
  • Stick with you long after go-live, tweaking and optimizing as you grow.

We’re here for the long haul. 

LIMITED AVAILABILITY

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[FREE GUIDE] 5 Ways to Choose the Right SOAP: Inside Gartner’s SOAP Magic Quadrant Leaders

Looking for the best automation platform for your enterprise?

This 32-page white paper dives deep into Gartner’s 2024 Magic Quadrant for Service Orchestration and Automation Platforms (SOAPs). We analyze the strengths, weaknesses, and roadmaps of each Leader – Broadcom Automic, IBM Workload Automation, BMC Control-M, Stonebranch, Redwood, and HCL Software – so you can choose the right fit for your Digital Business Automation (DBA) strategy.

You’ll Learn:

  • Behind the Scenes Info on the 6 Leaders in Gartner’s 2024 SOAP Magic Quadrant: Get a side-by-side comparison of Broadcom, IBM, BMC, Stonebranch, Redwood, and HCL – based on capabilities, vision, and customer impact.

  • RMT’s Real-World Vendor Insights: Discover what Gartner doesn’t tell you: our take on vendor stability, support quality, roadmap risks, and product performance in the field.

  • 5 Key Factors to Evaluate SOAP Platforms
    We break down what to consider – scalability, AI features, ease of use, integration, and licensing – so your platform grows with your business.

  • 3 Recommendations to Build a Winning DBA Strategy
    Learn how to align IT and business goals, foster self-service automation, and drive real ROI from your automation investments.

  • The 6 Pronged Evaluation Framework 
    Learn how to optimize automation decision-making.

Planning a SOAP evaluation?
Download RMT’s free white paper (free for a limited time) and make the smartest move for your automation future.

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In this article:
This comprehensive 32-page white paper compares the top Service Orchestration and Automation Platforms (SOAPs) in Gartner's Leader quadrant, offering side-by-side vendor analysis and expert Digital Business Automation (DBA) guidance.
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