Still on an older version of Automic Automation – maybe even one headed for the chopping block? Support for v21 ends September 30, 2025. That means security, compliance, and ops risks are about to get real.
We’ve got you.
To make your upgrade faster, smoother, and way less stressful, we pulled together everything you need into one free guide: How to Upgrade Automic: 2025 Best Practices.
This isn’t marketing fluff. It’s 20 pages of “pull back the curtain, pour the coffee, and get the real scoop” content – stuff your support ticket won’t tell you until it’s way too late.
Grab your copy now – before the scramble starts.
Robert Mark Technologies is Broadcom’s #1 Automation Partner – and after 1,500+ engagements over 25 years, we know how to modernize your Automic stack without breaking stride.
But heads up: our Automic Upgrade Best Practices Guide won’t be around forever.
Best Practices for Your Automic Upgrade: Insights from the 2025 White Paper
Upgrading Automic isn’t just about shiny new features – it’s about staying stable, compliant, and ready for whatever’s next.
With support for v21 ending on September 30, 2025, now’s the time to make your move before compliance gaps and support headaches sneak up on you.
This guide will give you the confidence (and the shortcuts) to upgrade the smart way.
4 Key Reasons to Upgrade to Automic v24
End of Support for v21: After September 2025, support tickets for v21 will be redirected to paid services, increasing operational risk and cost.
UTF-8 Database Transition: Version 24 introduces a mandatory shift to UTF-8, improving data consistency and future compatibility.
Modernized Web Interface: Expect faster searches, smoother navigation, and a familiar user experience – no retraining required.
Long-Term Support: The “24.x” release series is supported until 2029, ensuring five years of vendor coverage.
Key Upgrade Considerations
1. Technical Prerequisites
Database Requirements: Ensure your SQL Server is 2017 or newer. The UTF-8 migration pack will not run on older versions.
Schema Preparation: Set up a fresh UTF-8 schema on your existing database engine before starting the migration.
Integration Audit: List all integrations and action packs. Confirm each is supported in v24; replace or refactor any that are not.
Rollback Planning: Draft a rollback plan with clear steps and validation checks. Secure change control approval before proceeding.
2. Choosing Your Upgrade Path
The UTF-8 Migration Package copies all objects, execution records, passwords, and configurations. Expect about 45 minutes per 100 GB of data.
Classic Unload/Load Utilities are for complex migrations and require manual re-entry of passwords and schedules
3. Step-by-Step Upgrade Guide
4. Post-Upgrade Essentials
- Agent Upgrades: While v24 supports agents from v21 and newer, upgrading all agents to v24 is recommended for consistency.
- Install Analytics: Deploy Automic Analytics directly on v24.
- Final Checks: Open the web interface and verify all schedules and history are intact.
5. Expert Tips for a Hassle-Free Upgrade
Land on v24.3: Opt for the “n-1” release rather than the latest dot version to avoid bugs in brand-new builds.
Document Everything: Keep thorough records of your environment, migration steps, and rollback procedures.
Test Extensively: Always perform upgrades in a test environment before production.
Leverage Professional Services: Consider engaging experienced consultants for custom training, 24/7 monitoring, and legacy upgrades.
The Value of a Trusted Partner
With over 1,500 automation projects and 775+ upgrades, Robert Mark Technologies offers proven expertise to guide your Automic upgrade. Our four-phase approach – discovery, planning, execution, and optimization – ensures a smooth transition, whether you handle the upgrade in-house or outsource the process.
Ready to Upgrade Automic?
Don’t wait for your automation environment to hit a support wall. Start planning your upgrade today to ensure uninterrupted operations and long-term compliance. For a personalized assessment or more details, reach out for a free feasibility discussion.
Upgrade with confidence – your future-ready automation environment awaits.
For a deeper dive, consult the official Automic documentation, RMT’s latest white paper for comprehensive checklists and technical details, and RMT’s upgrade demo video (available for a limited time.)
